We are committed to protecting your personal information and your right your privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@wraxallvineyard.com.
When you visit our website www.wraxallvineyard.co.uk (“our website”), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
This Privacy Policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which we collect, use and process personal data relating to users (referred to in this policy as “you”) on our website and related services. We respect and value the privacy of everyone who visits our website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We are the data controller for the purposes of the Data Protection Act 2018 (the Act), the EU General Data Protection Regulation (GDPR) and any other data protection legislation applicable in the UK from time to time.
We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this Policy. If you have any questions about this Policy, including any requests to exercise your legal rights, please contact the DPO using the details below:
Data Protection Officer: Lexa Hunt
Email address: info@wraxallvineyard.co.uk
Telephone number: 07508 051209
Postal Address: Wraxall Vineyard, Wraxall Road, Shepton Mallet, BA4 6RQ, Somerset.
This version was last updated on 8th December, 2021. We reserve the right to amend this Policy from time to time.
This Privacy Policy applies only to your use of our website. Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
This Policy applies to anybody who browses our webpages or who provides personal data via our website and online shop. It also applies to those who request communication via our website, orders products via our website and to personal data processed as part of our own marketing efforts. We may also ask you for personal data when you report a problem on our Website.
This website is not intended for persons under the age of 18 years old and we do not knowingly collect data relating to children.
We may collect and process the following data about you:
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details above.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details above.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
Name, email address and post code: We will keep this data until we stop producing and sending newsletters or until you opt out.
Mailing lists: After registering subscribers will receive emails about relevant related items. All emails from Wraxall Vineyard will include details on how to unsubscribe or edit your personal details. You can choose to unsubscribe from emails at any time and may do this immediately by clicking the ‘unsubscribe’ button at the bottom of emails or by contacting us with details. If you contact us then their removal from mailing lists may not be immediate.
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. We will retain your information for as long as your account is active or as long as needed to supply our products or services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Terms and Conditions.
We will only store or transfer your personal data within the UK and European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, GDPR, and/or to equivalent standards by law.
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we were to sell, transfer, or merge parts of our business, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
In addition to your rights under the Data Protection Legislation, set out above, when you submit personal data via our website, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails).
You may access our website without providing any personal data at all. However, to use all features and functions available on our website you may be required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, our Cookie Policy below.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown above.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 14 calendar days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our website following the alterations. We recommend that you check this page regularly to keep up-to-date.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
For the attention of Lexa Hunt
Email address: info@wraxallvineyard.co.uk
Telephone number: 07508 051209
Postal Address: Wraxall Vineyard, Wraxall Road, Shepton Mallet, BA4 6RQ, Somerset
Christmas Open Hours
CLOSED 22nd
OPEN 23rd 11:00am-15:00pm
Come and buy your Christmas wine and have a drink; sorry, no food available.
OPEN 24th 9:00am-12:00pm
CLOSED 25th & 26th
OPEN 27th, 28th, 29th, 30th, 31st 12:00-16:00pm; limited food available
Delivery Cut-offs
Last Royal Mail delivery for vouchers: Friday 20th December
Last APC collection (for delivery Monday 23rd December): Friday 20th December
Last local delivery: 23rd December
